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    WP Live Chat Support

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    Important Announcement

    We have built a new Live Chat solution called 3CX Startup! This will give you completely FREE live chat, voice capability plus a team communication system!

    If you did not see our emails to disable auto updating, then your plugin will auto update and the old solution will no longer work. You can download the old plugin here if you like. However, we strongly recommend you switch to 3CX StartUP and get an Amazon voucher in the process! Email us for details (You must have been a user with an active website previous to the latest update).

    To switch to StartUp
    1. Install the WordPress Plugin
    2. Sign up here for 3CX StartUP
    3. Login to the Web Client to customize your live chat bubble and answer chats or calls

    3CX Live Chat Plugin

    Connect with your website visitors for free with the 3CX Live Chat plugin which works with 3CX StartUP. With more than 30,000 active installations, 3CX Live Chat is a reliable and tested live chat solution for WordPress. Not just a live chat solution, with 3CX Live Chat you get integrated voice, video & team collaboration features included. Get 3CX free forever for unlimited users, and benefit from:

    • Increased sales: connect with website visitors & potential leads in real-time as they browse your website.
    • Quicker resolution: switch from chat to call at any point to resolve issues faster via voice.
    • Free calls: invite web visitors to contact you via ‘3CX Talk’ links. No dialing of numbers
    • Increased collaboration: forward chats & discuss customer issues with your team.
    • Never leave a chat unanswered: assign chats to groups, including queue-based group handling of chats.
    • Meet over video: connect with visitors over video call or set up video conferences for company wide meetings.
    • Work remotely: respond to live chats on the go with included iOS & Android apps.
    • One system for all: answer calls, live chats, SMS and Facebook messages all from the same interface
    • Know who’s chatting: identify existing customers and bring up their contact records all from same interface
    • Improved productivity: extensive chat and call reports to evaluate agent performance
    • Free edition is free forever. No per user per month licensing

    Other chat features

    • Fully customizable chat box
    • Full anonymity for your visitors
    • Create custom offline message forms & store messages offline
    • Access historical live chat records
    • View missed live chats
    • Chats sent and received at lightning fast speed via 3CX Live Chat Servers
    • Compatible with all caching plugins (live chat window loaded via Ajax)
    • Enable/Disable sound when a new live chat message is received
    • Ban visitors from chatting to you based on IP Address
    • Quick responses (insert a predefined response to your live chat box)
    • Customer satisfaction ratings for each chat session
    • Add your company logo to the live chat window
    • Add your photo to the live chat window
    • Include/exclude the live chat from appearing on certain pages
    • Choose when to accept chats

    Video: How to Set Up 3CX StartUP and Live Chat

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    Wordpress.org Stats

    Ratings4.6
    Votes815
    Downloads2,520,244
    Last Updated12 Days ago
    Published9 years ago

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