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    Sola Support Tickets

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    The easiest to use Help Desk & Support Ticket plugin. Create a support help desk quickly and easily with Sola Support Tickets.

    Features

    • Manage support tickets (pending, open, solved)
    • Adds a Submit Ticket page to your website
    • Receive email notifications for new support tickets
    • Receive email notifications for support ticket responses
    • One support agent
    • Priorities – Add priorities to your support tickets (low, high, urgent, critical)
    • Internal notes

    Premium Add-on

    • Custom front-end help desk showing new, open and closed tickets
    • Multiple support agents
    • Support tickets can be made private or public
    • Add popular tickets to your help desk page
    • Macros (add predefined responses to your support tickets)
    • Assign tickets to other support agents
    • Allow guests to submit support tickets
    • Choose a default ticket status
    • Upload files to support tickets and responses (HTML 5)
    • Link your help desk to an email address and automatically create support tickets when emails are received
    • Themes for the front-end help desk page (coming soon)
    • Customize your help desk through the use of shortcodes
    • Enable CAPTCHA on your support ticket submission form
    • Departments
    • Get the Sola Support Tickets Premium Version for only $29.99

    Translations

    Get a free copy of the Sola Support Tickets Premium version in exchange for translating our plugin!

    • English (default)
    • German (Michael Schulz)
    • French (Raymond Radet) (Etienne Couturier)
    • Spanish (Io)
    • Dutch (Johan Omlo)
    • Italian
    • Croatian (Sanjin Barac)
    • Bengali (Mayeenul Islam)
    • Portuguese – Portugal (Miguel Madeira Rodrigues)
    • Danish (Kenneth Wagner)
    • Turkish (Cahit Cengizhan)
    Rate This Plugin

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    Support

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    Wordpress.org Stats

    Ratings4.5
    Votes64
    Downloads18,450
    Last Updated214 Days ago
    Published3 years ago

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