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    • Add this plugin to a List

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    Zendesk for WordPress

    Communication Helpdesk & Support
    Add to List

    Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features:

    • Single sign on with Zendesk’s Remote Authentication
      Have a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums.

      When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too!

    • Turn your blog comments straight into Zendesk Support tickets, with one click
      Need to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. The process is completely seamless for your users, and they’ll appreciate the extra mile you’re going to provide amazing customer service.

    • The Zendesk Support Web Widget
      Add the Zendesk Support Web Widget to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.

    • The Zendesk Support Feedback Tab
      Add a tab to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can completely customize the look and feel. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.

    Note: Zendesk Support Dropbox users – the dropbox (also known as Zendesk Support Feedback Tab) is soon to be deprecated and has been replaced with the Web Widget. You can continue to use your dropbox for now but we encourage you to try the Web Widget (available in your plug-in) which allows you to easily embed ticketing, self-service and chat on your website as well as providing a much improved experience on mobile web browsers.

    • Access your tickets from your dashboard
      Full access to your views, tickets (including custom fields) and comments. Never lose sight on your support requests, no matter where you are.

    • A simple contact form, on the dashboard
      Give your visitors the ability to quickly submit a question or issue with a two field contact form. You can place this on the dashboard, restricting it to only those with Zendesk accounts, or you can allow anyone to open a request regardless of a Zendesk account.

    Like the sound of this plugin but don’t have a Zendesk account yet? Sign up in just 30 seconds for a 30 day free help desk software trial with no credit card needed.

    Publishing a new version of the plugin on wordpress.org

    If you are a developer looking to release a new version of the plugin
    See: https://zendesk.atlassian.net/wiki/display/ENG/Publishing+new+versions+of+plugins+to+Wordpress.org

    Rate This Plugin

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    Wordpress.org Stats

    Ratings2
    Votes7
    Downloads132,586
    Last Updated443 Days ago
    Published13 years ago

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    Help

    WPD is the unofficial online plugin directory of WordPress.

    An attempt has been made to list Only functional, active,efficient and up-to-date plugins.

    Categorized : Plugin are listed by category and subcategory based on functionality and uses. Here you can browse wordpress plugin from our neatly categorized plugin directory and sort the plugins by rating, votes, last updated and published and search plugins using tags.

    Search : Plugins can be searched by their functionality using multi-tag search and you can search plugins using their exact name although we are not ensuring Google like search accuracy.

    Create Plugin Lists : You will be able to create list of plugins and share them with Wordpress Community or you can keep them private and use them as a bookmarks.
    e.g. Plugins That I’ve Used on My Site, Best Event Management Plugins, Christmas Plugins etc.

    If you think certain awesome plugin is not in the directory then notify us through our Submit a Plugin page.

    Browsing the Plugin Directory

    Browse by Category

    In WPD, Plugins are categorized carefully. You can browse all the categories from the homepage or you can access the category lists from any page by clicking the button from the left of the website.


    Browse by Tags

    Each plugin listed in WPD is marked with useful tags. You can browse plugins by Tags from the All Tags page


    Searching in WPD

    Multi Tag Search

    You can search plugins using multiple tags. To perform a multi-tag search. Go to Homepage and then in the search field type any keywords or tags(comma separated) and then click on the search button. To search plugins from a selected category just select the category from the dropdown and type your tags.


    Searching a specific Plugin in WPD

    If you want to find a specific plugin in our directory, Go to Homepage and then select the "Search in Title" option. Then write the name of the plugin and click the search button to find the Plugin.


    Plugin Lists

    Whats a Plugin List

    Plugin Lists are user created lists of plugins. Any registered users can create Plugin Lists and share it with anyone or make it private.


    Why Create a plugin List?
    • Easy to keep track of your favourite and useful plugin.

    • Share list of plugins on blogs, social media or to a client.

    • Keep a track of what plugins you installed in which of your blogs by creating a list for each blog



    Creating a Plugin List

    To create a Plugin List, click the button from the left of the page; a popup box will appear. In the "List Name" field, put the name of the List. eg: Best Seo plugins for your site.
    In the Description field, put a few words describing the List.
    By default, lists are automatically published as public, which is visible to everyone. If you do not want others to see the List, select "Private" from the dropdown list. Then click the "Create List" button to create the list.


    Adding Plugins to your List

    To add a plugin to your List, go to a plugin page and click the "Add to List" button. A popup box will appear where you can select in which of your list you want to add this plugin. You can add a note if you want, this note will appear below the plugin in your list.
    P.S: You can only add plugins that are in our directory.

    Your Lists will appear in our "Plugin Lists" page when you set the list as "Public" and your list contains atleast 2 plugins.


    Editing your Lists

    When you are on your list page, notice there is a button on the top right corner of the page. Click it to edit the List Name and the List Description.


    Accessing All your Lists

    You can access all your Plugin lists by going to your profile and clicking the "Lists" tab.


    Removing your Lists

    You can remove your Plugin lists by going to your profile and clicking the "Lists" tab. on top right of each list click the button to remove the list completely.

    While tremendous effort has been put to keep this directory precise and complete, still errors and omissions are unavoidable and possible. We welcome any suggestions for corrections, deletions, and idea that might improve the overall experience.

    To submit a Feedback click the from the bottom right corner of the site.

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