Categories

  • Access & Security 95
  • Administration 171
  • Advertisement 92
  • Audio & Video 66
  • Author & Content 99
  • Comments 96
  • Communication 110
  • Communities & Forums 84
  • Development 47
  • E-Commerce 76
  • Email Management 53
  • Events & Calendars 80
  • Language 25
  • Map & Weather 44
  • Migration & Conversion 28
  • Miscellaneous 254
  • Mobile 15
  • Photos 143
  • Plugins 260
  • SEO & Site Speed 118
  • Social 186
  • Theme Enhancement 169



    • Add this plugin to a List

    You need to be logged in to add this plugin to your list.

    LiveAgent – Live chat & Helpdesk

    Communication Chat
    Add to List

    LiveAgent is a multi-channel help desk software that offers over 179 help desk and live chat features. Discover the power of the universal inbox, a hybrid ticket stream, powerful automation and reporting features or the fastest chat widget on the market. With great software like LiveAgent, providing excellent customer service is easy.

    LiveAgent Explained in 1 Minute

    LiveAgent Core Features

    LiveAgent’s core features include:

    Universal inbox
    LiveAgent’s universal inbox is a smarter version of your email inbox. Emails, chats, calls, social media messages, forum posts and suggestions — they’re all automatically pushed into your LiveAgent account in the form of a ticket.

    Hybrid ticketing system
    A hybrid ticket stream contains a complete stream of chat messages, emails, phone calls, or messages from other communication channels about the same incident or issue reported by a customer. Each ticket has got a unique reference number, which helps you quickly locate, add to, or communicate the status of the user’s issue or request.

    Live chat:
    Currently, LiveAgent boasts the fastest chat widget on the market that displays in just 2.5 seconds. It enables you to chat with your customers in real-time and allows you to make use of pre-chat forms and offline forms.

    Call center:
    Build a virtual call center as a part of your multi-channel help desk solution. LiveAgent will centralize phone calls from your website or landline into your LiveAgent dashboard.

    Customer Portal
    The customer portal stores your knowledge base articles, forum posts, and feedback from your customers. LiveAgent’s customer portals are fully customizable, so you can make them match your business style.

    Reporting:
    Get an overview of your customer support. See who is interacting with your company and monitor the service they’re receiving. See usage, statistics, evaluate performance reports, and learn from customer satisfaction ratings.

    Mobile Apps:
    LiveAgent offers both iOS and Android apps so you can provide excellent customer service on the go.

    Customer service:
    24 Hour customer service and white-glove setup

    Premium Features (on paid plans)

    • Social media integrations with Facebook, Facebook Messenger, Twitter, Instagram, and Viber
    • Knowledge Base
    • Customer forum
    • Rules & time rules
    • Departments
    • Advanced reporting
    • SLAs with reports
    • Multibrand support
    • Contacts & groups
    • Load data from your CRM
    • API & Integrations
    • Real-time visitor’s monitor
    • Chat invitations
    • Chat satisfaction surveys
    • Video call
    • IVR
    • Call routing & transfers
    • Hardware IP Phone
    • Unlimited call storage
    • Gamification
    • Sound configuration
    • Audit log
    • Search and replace
    • Time tracking
    • Additional Knowledgebase
    • Branding free

    Languages available

    • English
    • Arabic
    • Bosnian
    • Catalan
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Estonian
    • Filipino
    • Finnish
    • French
    • German
    • Greek
    • Hebrew
    • Hungarian
    • Chinese simplified
    • Chinese Traditional
    • Indonesian
    • Italian
    • Japanese
    • Korean
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Montenegrin (Latin)
    • Norwegian
    • Persian
    • Polish
    • Portuguese, Brazilian
    • Romanian
    • Russian
    • Serbian (Latin)
    • Slovak
    • Slovenian
    • Spanish
    • Swedish
    • Thai
    • Turkish
    • Ukrainian
    • Vietnamese

    Plugin features

    • offers a LiveAgent Free Account
    • Integrates WordPress with live chat software
    • Instantly adds a chat button to your WordPress pages, no HTML or coding required

    Comparisons

    Arbitrary section

    Now, for html form generation purposes php library htmlForm from http://stefangabos.blogspot.com/ is used.

    If you have any suggestions on how to make this plugin better, do not hesitate to leave a comment in the plugin forum, or write an email to support@ladesk.com.

    Localizations

    This plugin is currently localized in the following languages:

    • English (en_EN)
    • Slovak (sk_SK)
    • Hungarian (hu_HU)

    This Plugin was not added to any Plugin Lists yet.

    Rate This Plugin

    Please Login to Rate this Plugin!

    Function

    Feature

    Support

    0 Votes
    Not Rated Yet

    Wordpress.org Stats

    Ratings1.2
    Votes6
    Downloads35,596
    Last Updated17 Days ago
    Published11 years ago

    Report Wrong Category!

    Do you think this Plugin belongs to another Category?

    What Category Should this Plugin belong to? *

    Reason *

    WP Plugin Directory.org - We handpick the best WordPress plugins and categorize, recommend and review them.

    Create a Plugin List

    You need to be Logged in to Create a Plugin List.

    Submit A plugin

    You need to be logged in to submit a plugin.

    Help

    WPD is the unofficial online plugin directory of WordPress.

    An attempt has been made to list Only functional, active,efficient and up-to-date plugins.

    Categorized : Plugin are listed by category and subcategory based on functionality and uses. Here you can browse wordpress plugin from our neatly categorized plugin directory and sort the plugins by rating, votes, last updated and published and search plugins using tags.

    Search : Plugins can be searched by their functionality using multi-tag search and you can search plugins using their exact name although we are not ensuring Google like search accuracy.

    Create Plugin Lists : You will be able to create list of plugins and share them with Wordpress Community or you can keep them private and use them as a bookmarks.
    e.g. Plugins That I’ve Used on My Site, Best Event Management Plugins, Christmas Plugins etc.

    If you think certain awesome plugin is not in the directory then notify us through our Submit a Plugin page.

    Browsing the Plugin Directory

    Browse by Category

    In WPD, Plugins are categorized carefully. You can browse all the categories from the homepage or you can access the category lists from any page by clicking the button from the left of the website.


    Browse by Tags

    Each plugin listed in WPD is marked with useful tags. You can browse plugins by Tags from the All Tags page


    Searching in WPD

    Multi Tag Search

    You can search plugins using multiple tags. To perform a multi-tag search. Go to Homepage and then in the search field type any keywords or tags(comma separated) and then click on the search button. To search plugins from a selected category just select the category from the dropdown and type your tags.


    Searching a specific Plugin in WPD

    If you want to find a specific plugin in our directory, Go to Homepage and then select the "Search in Title" option. Then write the name of the plugin and click the search button to find the Plugin.


    Plugin Lists

    Whats a Plugin List

    Plugin Lists are user created lists of plugins. Any registered users can create Plugin Lists and share it with anyone or make it private.


    Why Create a plugin List?
    • Easy to keep track of your favourite and useful plugin.

    • Share list of plugins on blogs, social media or to a client.

    • Keep a track of what plugins you installed in which of your blogs by creating a list for each blog



    Creating a Plugin List

    To create a Plugin List, click the button from the left of the page; a popup box will appear. In the "List Name" field, put the name of the List. eg: Best Seo plugins for your site.
    In the Description field, put a few words describing the List.
    By default, lists are automatically published as public, which is visible to everyone. If you do not want others to see the List, select "Private" from the dropdown list. Then click the "Create List" button to create the list.


    Adding Plugins to your List

    To add a plugin to your List, go to a plugin page and click the "Add to List" button. A popup box will appear where you can select in which of your list you want to add this plugin. You can add a note if you want, this note will appear below the plugin in your list.
    P.S: You can only add plugins that are in our directory.

    Your Lists will appear in our "Plugin Lists" page when you set the list as "Public" and your list contains atleast 2 plugins.


    Editing your Lists

    When you are on your list page, notice there is a button on the top right corner of the page. Click it to edit the List Name and the List Description.


    Accessing All your Lists

    You can access all your Plugin lists by going to your profile and clicking the "Lists" tab.


    Removing your Lists

    You can remove your Plugin lists by going to your profile and clicking the "Lists" tab. on top right of each list click the button to remove the list completely.

    While tremendous effort has been put to keep this directory precise and complete, still errors and omissions are unavoidable and possible. We welcome any suggestions for corrections, deletions, and idea that might improve the overall experience.

    To submit a Feedback click the from the bottom right corner of the site.

    Brave Popup Builder
    Our Latest WordPress Plugin
    Create Awesome WordPress Popups with Intuitive visual Editor. Choose from hundreds of Presets. Create Beautiful Popups and convert more visitors to subscribers, clients and customers.
    Download Free
    This Popup was Built with this plugin.
    Marketing knowledge
    Upgrade your
    Leverage agile frameworks to provide a robust synopsis for high overviews.
    Close
    Register or log in to assess the record