PopUp by Supsystic

Customer Engagement System (CES) by Supsystic turns visitors into contacts and contacts into customers. A popup builder, a form builder, a CRM and email marketing automation share one contact base inside your WordPress, so an exit-intent popup can capture an email, the form tags the contact, and the right follow-up email goes out on its own. No Zapier, no syncing between services, no per-contact fees.

Popups, forms and contacts are unlimited, and your contacts stay in your own WordPress database.

Try it in your browser: open a live demo in WordPress Playground – no install, no account.

From visitor to customer in five steps

1. Capture – a popup with an offer appears at the right moment: on exit intent, after a scroll or delay, or on a click.
2. Collect – the form inside the popup saves the visitor as a contact in your CRM.
3. Organize – tags, custom fields and an engagement score show who is ready to buy.
4. Follow up – a tag starts an email automation: a welcome email, a reminder, an offer.
5. Sell – every order is credited to the email, popup or form that brought it in.

Each step writes to the same contact, so your sales funnel builds itself and you can see where every customer came from.

Four modules, one contact base

• Popup – modals, slide-ins, bars and full-screen welcome mats with 10+ triggers and 10+ targeting rules.
• Forms – contact, lead, newsletter, quote, login and signup forms with conditional logic and spam protection.
• CRM – contacts, tags, custom fields and a timeline of everything each contact did on your site.
• Email Campaigns & Automations – newsletters, welcome series and follow-ups started by tags, with open, click and revenue tracking.

Every module writes to the same contact. A popup view, a form submit, an email click and a WooCommerce order all end up on one record.

Pick a goal – CES builds the rest

You don’t have to learn four modules first. Open Plays, choose an outcome and answer a few plain questions. CES creates the popup, the form, the contact tags and the emails for it, and you switch it on.

• Get more enquiries
• Build an email list
• Follow up a quote
• Re-engage past customers
• Welcome series, discount offers, review requests and exit-intent rescue

Everything a play creates stays editable in the full editors.

200+ templates for popups, forms and emails

Pick a template, change the words and colours, and go live. Popup templates arrive fully set up: animated, with their own form, matching emails, triggers and targeting.

• Black Friday, Cyber Monday, Christmas, New Year, Halloween, Valentine’s Day and other seasonal sales
• Spin-to-win wheels, scratch cards, mystery boxes and advent calendars
• Exit-intent offers, cart recovery, free shipping bars and countdown timers
• Newsletter sign-ups, lead magnets, webinars and ebooks
• Contact, quote, booking and callback forms
• Restaurants, hotels, travel, real estate, beauty, fitness and luxury brands
• Welcome, thank-you, follow-up and newsletter emails

One-click colour palettes restyle the background, text, form and buttons together.

Popup builder

• Centre modals, corner and side slide-ins, top and bottom bars and full-screen welcome mats
• Triggers: page load with delay, click on any button or element, scroll, exit intent, bottom of page, inactivity, after WooCommerce checkout, AdBlock detected and number of pages visited
• Targeting: pages, posts, categories, post types, devices, languages, schedule, frequency, logged-in state, user roles, referrers, URL rules and countries
• Audience rules from the CRM: show a popup only to new visitors, known contacts, contacts with a tag or contacts in a list
• Multi-step popups, quizzes, yes/no flows and countdown timers
• Visual editor with a live preview: click an element to select it, double-click text to edit it in place
• Stats per popup: views, unique views, CTR, submits, bounces, time and UTM source

Form builder

• Contact, lead, newsletter, quote, booking, feedback and survey forms
• WordPress login, signup and password reset forms styled like the rest of your site
• 30+ field types, from text, email, phone and dropdowns to dates, ratings, ranges, file uploads, address search and WooCommerce products
• Conditional logic to show, hide or require fields based on earlier answers
• Built-in spam protection with honeypot and CAPTCHA, plus double opt-in
• Admin notifications and branded auto-reply emails
• Tags added on submit that can start an automation
• Embed with a block or shortcode, or place the form inside a popup

WordPress CRM

• Unlimited contacts in your own WordPress database, with no per-contact pricing
• Tags, custom fields and saved lists for segmentation
• Activity timeline per contact: popups seen, forms submitted, emails opened and clicked, automations and orders
• Hot, warm and cold engagement score based on real opens, clicks and submits
• Import from CSV, WordPress users and WooCommerce, with automatic import of new users and orders
• Email replies collected over IMAP and shown on the contact as a chat
• Export everything to CSV at any time

Email marketing and automation

• Automations started by a tag from a popup, form, import or order: welcome series, lead nurturing, quote follow-ups, post-purchase and win-back emails
• Delays in minutes, hours or days, allowed sending hours, conditions and tag actions on open, click or unsubscribe
• Newsletters and one-off campaigns to tags, lists or field segments, sent now or scheduled
• Visual email editor with live preview, reusable branded templates and placeholders such as the contact’s first name
• Open, click, unsubscribe and bounce tracking per email and per contact
• Revenue attribution that credits each sale to the email, popup, form or UTM source behind it
• Send through PHP mail or your SMTP server with IMAP bounce handling, or connect Microsoft 365, Google Workspace, Zoho, Fastmail, SendGrid, Mailgun, Brevo, Postmark, SMTP2GO, Resend or Amazon SES
• Sending-domain check for SPF and DMARC

Works with WooCommerce

• Exit-intent coupons, free shipping bars and popups after checkout
• WooCommerce customers and orders imported into the CRM, guest orders included
• Total spent, order count and average order value on every contact
• Product, category and attribute fields in forms, product blocks in emails
• Win-back and post-purchase automations based on real orders

Why one system instead of five plugins

• No Zapier, no webhooks. The popup, form, CRM and email tool share one database and react to each other instantly.
• No per-contact fees. 500 or 50,000 contacts cost the same.
• Your data stays yours. Contacts, campaigns and statistics live in your WordPress database. Nothing is sent to Supsystic.
• One plugin to update. Fewer integrations to break, one place to look when something needs a change.

Made for

• WooCommerce stores
• Bloggers, publishers and newsletters
• Agencies and freelancers who build client sites
• Courses, memberships and communities
• B2B and service businesses that live on enquiries
• Restaurants, hotels, travel and local businesses

CES PRO

PRO switches on the advanced options in all four modules at once:

• Country targeting and the full set of advanced popup triggers
• 20+ more field types, input masks, regex validation, file and multi-file uploads
• Email verification before a contact is created
• Branching automations with conditions and unlimited steps
• Direct connections to 10+ mail providers
• 120+ premium animated popup, form, email templates and extra colour palettes
• Custom JavaScript per popup and per form
• Premium support

Learn more

• Official plugin page
• Pro features
• Pricing
• FAQ

External services

Customer Engagement System connects to the services below only for the features that use them.

• Google Fonts – only when a popup or form uses a Google font. The visitor’s browser loads the font from fonts.googleapis.com. Google Fonts privacy FAQ.

• Forms with Google reCAPTCHA switched on send the visitor’s CAPTCHA response to Google to verify the submission (privacy policy, terms).